Sparkling Selections ("we" and "us") is the operator of (https://sparklingselections.com/). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for the shipping costs to the customer.

3. Returns

3.1 Return Due To Change Of Mind

Sparkling Selections will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in the original packaging, unused and in resellable condition. We will provide a free return label for our Customers. There are no hidden charges for Customer Returns.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

4. Shipment Time

4.1 Transit Time Domestically

In General, Domestic shipments are in transit for 3 - 5 Business days. We will also provide Fast shipping (2-4 business days) for all orders.

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 10 – 15 business days. This varies greatly depending on the different countries.

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of an order.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in transit, please get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for the next steps.

7. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched from our Warehouse, We cannot cancel the order.

8. Customer service

For all customer service inquiries, you can email us on info@sparklingselections.com or phone us at (+1)612-284-4526